Last Updated: July 1, 2025

This Privacy Policy describes the policies of Lauren Pietra Therapy, 1961 W. Huntington Dr. Alhambra, CA 91801, email: lauren@laurenpietratherapy.com, phone: 213-378-7756, on the collection, use, and disclosure of your information that we collect when you use our website (https://www.laurenpietratherapy.com) (the “Service”).

By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy and the terms in the Terms of Use. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised version on this page. The revised Policy will be effective immediately upon posting. We encourage you to periodically review this page.

Confidentiality of Transaction Information

All details related to your transactions, including inquiries or payments for services, are treated as strictly confidential. As a licensed therapist in California, I follow state and federal laws (including HIPAA and CMIA) regarding the privacy and protection of health information. No information will be shared, sold, or disclosed to any third parties without your written consent, unless required by law.

Information We Collect

We may collect and process the following personal information about you only when voluntarily provided, such as when contacting us via the website or email:

  • Name
  • Email
  • Phone
  • Home or business address
  • Information you share via contact forms or email (e.g., type of service requested)

Note: This website is informational only and is not intended for the collection or management of protected health information (PHI). Clinical intake and health information are managed offline in a HIPAA-compliant manner.

We do not collect any PHI through this website.

How We Use Your Information

We may use the information collected for the following purposes:

  • Responding to inquiries
  • Scheduling appointments
  • Providing general information about services
  • Website analytics
  • Legal compliance

We do not use your personal data for targeted advertising or unsolicited marketing related to therapy services. Any promotional content, such as blog updates or announcements, will be opt-in only.

How We Share Your Information

We do not transfer or share your personal information with third parties, except:

  • As required by law or court order
  • To comply with legal or ethical obligations (e.g., mandatory reporting laws)
  • For website analytics via third-party tools (e.g., Google Analytics) that do not access PHI
  • Essential communication tools

Retention of Your Information

Information submitted through the website (such as via the contact form) is retained only as long as needed to respond to your inquiry or fulfill administrative purposes. Any clinical records are maintained according to California law (typically for at least 7 years) and are not collected through this website.

Your Rights

You have the right to:

  • Request access or correction to any personal data you’ve submitted
  • Request that your data be deleted
  • Withdraw any prior consent to contact

To exercise these rights, email lauren@laurenpietratherapy.com. Please note: This applies only to website-submitted data. For clinical records, separate privacy practices apply under HIPAA.

Cookies and Tracking Technologies

This website may use cookies and analytics tools to understand site usage. No cookies are used to collect PHI or sensitive information. For more, please refer to our Cookie Policy.

Security

Reasonable administrative and technical measures are taken to protect the information you submit. However, internet-based communication is not guaranteed to be secure. Please avoid submitting sensitive information or health-related details via the website or email.

Third-Party Links

This website may include links to third-party websites (e.g., psychology directories, resources). Lauren Pietra Therapy is not responsible for their privacy practices. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Contact

For any privacy-related concerns, please contact:

Lauren Pietra
lauren@laurenpietratherapy.com
213-378-7756